Creature Comforts Pet Lodge Address
(1.5km North of Sanson),
Palmerston North 4479,
New Zealand
Phone: (06) 329 3787
Our Services
Cat Boarding
Doggy Day Care
Grooming
Rabbit & Guinea Pig Boarding
Bird Boarding
What People Say
This is by far the best pet care place in the Manawatu. We had previously tried a few others, and they were not in the same league as Creature Comforts Pet Lodge. Nicola and her team are so good with our animals, and you can just tell they actually care about them. Highly recommend Creature Comforts Pet Lodge.
- Francie Thompson
Xmas & Easter Bookings
Due to the high demand for bookings at this time of the year these conditions apply to bookings that include the dates 20th December through to 8th January, to make it fair and clear to everyone.
- We don’t charge extra at Christmas but we cannot offer discounts during this time.
- Due to the high demand over this time there is a minimum boarding charge of $189 for dogs, $175 for toy dogs and $112 for cats.
- If your dog has not stayed with us before, we would prefer that they come for a doggy daycare day or overnight stay prior to their Xmas booking. We find they settle better if they have already stayed with us.
- We require a $50 deposit per pet within 7 days of the booking being made. Please use your pet's name & Xmas as the reference if you are making bank deposit eg Xmas Poppy . The deposit holds your booking. Our bank account no. is 02-0727-0162617-000
- Please wait until you get a confirmation email to pay the deposit. We get more bookings at this time of the year than we can fill. Please check your junk folder.
- Any cancellation of a Xmas booking after 15th October will lose any deposit paid and it is non-transferable, and if the deposit hasn't been paid there will be a $50 cancellation fee per pet. This will be entirely at the discretion of Creature Comforts Pet Lodge.
- If a customer requests a change of boarding dates for a confirmed Xmas booking after 15th October, which shortens the original booking period, the original charge will remain the same.
- The last day for Doggy Day Care will be 20th December and will not resume until Monday, 13th January 2025.
We hope you understand the necessity to introduce some stricter booking rules around Xmas. We would love to fit everyone in during this period but unfortunately it just isn’t possible. To avoid disappointment, please book early.
We look forward to having your pet stay over the Xmas holiday period.
Please Note: If you have an entire female and she is due to come into season or comes into season over the Xmas/New Year period , she wont be able to stay with us as it is too disruptive for the other dogs. At these times we do not have the extra space available to distance her far enough away from entire males. If there is no other option there will be an extra $20 on top of the boarding fee per day to house her, as there will be extra work for staff involved in caring for her during this time.
PLEASE NOTE: We currently only have a very limited number of kennels or spaces in the cattery and not all dates are available. Please email us to check availability and include the dates you require and if it is am or pm for check in & drop off.
If your dog hasn't been before please include size of dog , and if it is social with other dogs. Any accepted booking we receive now we require a $50 deposit per pet asap so we can adjust what space we have left.
If we have a cancellation we might be able to offer a place if it fits in with the cancelled booking.
Christmas/ New Year 2024/2025 Opening Hours:
23rd Dec 8-10.30am & 4-6pm only
24th Dec 8-10.30am & 4-6pm only
25th Dec CLOSED
26th Dec CLOSED
27th Dec 8-10.30am & 4-6pm
28th Dec 8-10.30am only
29th Dec 4-6pm only
30th Dec 8-10.30am & 4-6pm only
31st Dec 8-10.30am & 4-6pm only
1st Jan CLOSED
2nd Jan 4-6pm only
3rd Jan Normal opening hours
For Easter Bookings, a minimum charge of 4 days boarding during this peak time.