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Basil
Richie

Quality care and attention
for your family pet

 

Creature Comforts Pet Lodge Address

3191 State Highway 1,
(1.5km North of Sanson),
Palmerston North 4479,
New Zealand

Phone: (06) 329 3787

Our Services

Dog Boarding (all sizes)
Cat Boarding
Doggy Day Care
Grooming
Rabbit & Guinea Pig Boarding
Bird Boarding

What People Say

Mika a Choc lab/spanial cross has attended Creature Comforts Doggy Daycare 5 days a week for more than 3 years. I call it kindy and when I say in the morning: "ready for kindy" she runs around the lounge in excitment. When we arrive at Creature Comforts she starts making squeaking noises with excitment. Cant get out of the car quick enough. Mika loves kindy. So do I . Great peace of mind knowing Mika is so happy there with her friends, and that Nicola, Gavin and Staff look after her well. I cant reccomend Creatures Comforts enough. A well looked after, very happy, very tired content dog. She also stays at times overnight, again one happy content dog.

- Russel Pirie

Xmas & Easter Bookings


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Due to the high demand for bookings at this time of the year these conditions apply to bookings that include the dates  20th December through to 8th January, to make it fair and clear to everyone.

  • We don’t charge extra at Christmas but we cannot offer discounts during this time.
  • Due to the high demand over this time there is a minimum boarding charge of $175 for dogs,  $160 for toy dogs and $105 for cats.
  • If your dog has not stayed with us before, we would prefer that they come for a doggy daycare day or overnight stay prior to their Xmas booking.  We find they settle better if they have already stayed with us.
  • We require a $50 deposit per pet within 7 days of the booking being made. Please use your pet's name & Xmas as the reference if you are making bank deposit     eg Xmas Poppy    . The deposit holds your booking. Our bank account no. is 02-0727-0162617-000
  • Any cancellation of a Xmas booking after 15th November will lose any deposit paid and it is non-transferable, and if the deposit hasn't been paid there will be a $50 cancellation fee per pet.  This will be entirely at the discretion of Creature Comforts Pet Lodge.
  • If a customer requests a change of boarding dates for a confirmed Xmas booking after 15th November, which shortens the original booking period, the original charge will remain the same.
  • The last day for Doggy  Day Care will be 20th December and will not resume until  Wednesday, 10th January 2024.

We hope you understand the necessity to introduce some stricter booking rules around Xmas.  We would love to fit everyone in during this period but unfortunately it just isn’t possible. To avoid disappointment, please book early.

 We look forward to having your pet stay over the Xmas holiday period. 

Please note:

Sorry we only have very limited vacancies for small/toy dogs and cats now for this Xmas /New Year. If you fill in an online booking form we will send either a confirmation or an email to say we don't have vacancy for your dog at this time. 

Xmas bookings may not be accepted due to already been full for those dates. Please wait for a confirmation email before you pay the Xmas deposit. We will put your booking into our cancellation folder should a cancellation happen and it fits with your booking request. 

Please Note: If you have an entire female and she is due to come into season or comes into season over the Xmas/New Year period ,  she wont be able to stay with us as it is too disruptive for the other dogs. At these times we do not have the extra space available to distance her far enough away from entire males. If there is no other option there will be an extra $20 on top of the boarding fee per day to house her, as there will be extra work for staff involved in caring for her during this time.

Christmas/ New Year 2023/2024 Opening Hours:

23rd Dec  8 -10.30am only 

24th Dec   4-6pm only

25th Dec   CLOSED

26th Dec   CLOSED

27th Dec   8-10.30am  &  4-6pm

28th Dec   8-10.30am  &  4-6pm

29th Dec   8-10.30am  &  4-6pm

30th Dec   8-10.30am only 

31st Dec    4-6pm only 

1st Jan       CLOSED

2nd Jan     4-6pm only

3rd Jan     Normal opening hours 

 

  

 For Easter Bookings, a minimum charge of   4 days  boarding during this peak time. 

 

 

 

Address: 3191 State Highway 1, Sanson RD9, Palmerston North 4479, New Zealand Phone: (06) 329 3787